With well over thirty-five years of extensive healthcare leadership experience, Tom Dahlborg is a voice for relationship centered and compassionate care, servant leadership and quality and systems improvement. His latest release From Heart to Head & Back Again .. A Journey Through the Healthcare System offers insight into the transformation. An author, leader and advisor, he is also an internationally recognized speaker and writer with an expertise in healthCARING models, heart and mind communication, courageous vulnerability, systems thinking and improvement, stopping bullying, adverse childhood experiences (ACES) and bringing “love in action” to all we do. He is a father, husband and coach. A coach to healthcare leaders. And a coach to young men. Tom has written the book, The Big Kid and Basketball .. and the lessons he taught his Father and Coach, where he shares stories of bullying, resiliency, parenting, coaching, faith, family and love. He is also a contributor to the books, Bullied Back to Life, focusing on how victims of bullying have used their experiences to fuel their success, and how you can too – Also to the book, Highway to Heart, Humor, and Honesty in Healthcare, a book for healthcare providers, patients, and family members who desire to understand how to better connect with one another. Tom believes at the end of the day it is all about impact.